Jet2 phoned to say that our rescheduled villa holiday to Malta on Monday 16th June 2021 has been cancelled...seems for S21 to Malta they had flights on Mondays and Thursdays but as bookings are down to 2019 levels at the moment they have taken the decision to axe the Monday flights for the whole summer season.
Complete refund for this holiday is forthcoming however couldn't refund the admin fee of £100 we paid to reschedule in the first instance.
Gave me an Admin email address to contact and explain the circumstances...said they may be sympathetic
ianegpf wrote: ↑Tue Sep 08, 2020 2:56 pm
Jet2 phoned to say that our rescheduled villa holiday to Malta on Monday 16th June 2021 has been cancelled...seems for S21 to Malta they had flights on Mondays and Thursdays but as bookings are down to 2019 levels at the moment they have taken the decision to axe the Monday flights for the whole summer season.
Complete refund for this holiday is forthcoming however couldn't refund the admin fee of £100 we paid to reschedule in the first instance.
Gave me an Admin email address to contact and explain the circumstances...said they may be sympathetic
We shall see!
IB
Don't hold your breath IB.As much as I rate Jet2 as a company they will find every way possible to not refund the admin fee.I hope I'm wrong but can't see it.Every pound's a prisoner and all that.
bill wrote: ↑Thu Sep 10, 2020 9:48 pm
[quote=ianegpf post_id=1660 time=<a href="tel:1599573396">1599573396</a> user_id=64]
Jet2 phoned to say that our rescheduled villa holiday to Malta on Monday 16th June 2021 has been cancelled...seems for S21 to Malta they had flights on Mondays and Thursdays but as bookings are down to 2019 levels at the moment they have taken the decision to axe the Monday flights for the whole summer season.
Complete refund for this holiday is forthcoming however couldn't refund the admin fee of £100 we paid to reschedule in the first instance.
Gave me an Admin email address to contact and explain the circumstances...said they may be sympathetic
We shall see!
IB
Don't hold your breath IB.As much as I rate Jet2 as a company they will find every way possible to not refund the admin fee.I hope I'm wrong but can't see it.Every pound's a prisoner and all that.
[/quote]
Hate to sound doom and gloom monger but we lost the £100 to TUI regards a flight change option too.
