Airline apologise after vulnerable passenger boards wrong flight

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Iain
Posts: 310
Joined: Thu Dec 10, 2020 10:02 am

Airline apologise after vulnerable passenger boards wrong flight

Post by Iain »

https://news.stv.tv/west-central/invest ... ow-airport
An airline has apologised and a probe has been launched after a vulnerable passenger boarded the wrong flight at Glasgow Airport.

The woman was due to fly to Faro, in Portugal, from Glasgow on Wednesday.

However, instead of boarding the EasyJet flight, she instead entered a plane set for Bristol.
McG
Posts: 345
Joined: Sat May 02, 2020 4:43 pm

Re: Airline apologise after vulnerable passenger boards wrong flight

Post by McG »

https://twitter.com/gla_airport/status/ ... 18370?s=12

If that’s what a high rated service provides, how bad must the service be at other airports.
egpffqtv
Posts: 529
Joined: Wed Oct 23, 2019 6:52 pm

Re: Airline apologise after vulnerable passenger boards wrong flight

Post by egpffqtv »

McG wrote: Thu May 18, 2023 11:49 am https://twitter.com/gla_airport/status/ ... 18370?s=12

If that’s what a high rated service provides, how bad must the service be at other airports.
Whatever was on the Twitter link has now been deleted
McG
Posts: 345
Joined: Sat May 02, 2020 4:43 pm

Re: Airline apologise after vulnerable passenger boards wrong flight

Post by McG »

It was a post from the airport about the CAA board’s visit earlier this week and how the airport had received the highest rating for their special assistance programme.
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