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Airline apologise after vulnerable passenger boards wrong flight

Posted: Tue May 16, 2023 3:43 pm
by Iain
https://news.stv.tv/west-central/invest ... ow-airport
An airline has apologised and a probe has been launched after a vulnerable passenger boarded the wrong flight at Glasgow Airport.

The woman was due to fly to Faro, in Portugal, from Glasgow on Wednesday.

However, instead of boarding the EasyJet flight, she instead entered a plane set for Bristol.

Re: Airline apologise after vulnerable passenger boards wrong flight

Posted: Thu May 18, 2023 11:49 am
by McG
https://twitter.com/gla_airport/status/ ... 18370?s=12

If that’s what a high rated service provides, how bad must the service be at other airports.

Re: Airline apologise after vulnerable passenger boards wrong flight

Posted: Thu May 18, 2023 4:45 pm
by egpffqtv
McG wrote: Thu May 18, 2023 11:49 am https://twitter.com/gla_airport/status/ ... 18370?s=12

If that’s what a high rated service provides, how bad must the service be at other airports.
Whatever was on the Twitter link has now been deleted

Re: Airline apologise after vulnerable passenger boards wrong flight

Posted: Thu May 18, 2023 5:16 pm
by McG
It was a post from the airport about the CAA board’s visit earlier this week and how the airport had received the highest rating for their special assistance programme.