Edinburgh

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Clive
Site Admin
Posts: 1489
Joined: Wed May 01, 2019 8:59 pm

Re: Edinburgh

Post by Clive »

greymare wrote: Wed Jun 29, 2022 8:53 pm
Clive wrote: Wed Jun 29, 2022 7:30 pm
greymare wrote: Wed Jun 29, 2022 6:45 pm Remember the reason for the move was strategic (Delta) with all eggs in one basket, plus the A330 on the Scottish Route was not a great fit with their config compared to the B744. I think they may have felt the A330 into EDI might have attracted more inbound US customers paying a higher yield for their upper product would offset the loss of economy seats from the B744t and therefore it was worth trying EDI. If the new VS model doesn't work at EDI it wont work at GLA. Its also worth noting that a large number of passengers using the route this year were GLA booked before the airport change was announced and large scale cancellations did occur and whether or not that gave them enough time to fill the gaps could be a factor given the cost involved in such holidays are normally approached by most families as a long term project.
Sounds like we’ll have had our tea. Unless they chuck it and a different carrier jumps back on GLA-MCO. Aer Lingus for example…..
The Orlando/UK market right now is very difficult as there is very few options available to fill back the loss of Tammy Cook capacity. TUI as most people know have come out of the Covid crisis with huge debt, so there strategy like i said above is about making as much profit from the their current fleet as possible. This means not over providing on Orlando and Cancun for example as this will help with yield and drive up profitability on each longhaul asset and they can meet the huge demand in European sunshine spots by flying those very same longhaul aircraft to DLM, PMI and TFS which allows the 787s to do two departures per day rather than one on longhaul routes and again increasing asset profitability.

Aer Lingus as you say is an obvious choice to consider going forward as is one other UK airline, however the question is will Aer Lingus UK strategy be to continue expanding their network from MAN, growing market share and profitability on their new routes and trying to grab as much of the TCX market or will they look at setting up new routes/stations from airports like GLA or BHX.

Having said all that, I believe that Aer Lingus might not be the best fit for GLA, as the Aer Lingus brand strength might not be strong enough to attract inbound US tourists (I maybe wrong), therefore it may need an airline with a UK tour company behind it to attract the necessary UK departure volume to make the route viable just like TCX. I say this as I look at TUI they are filling these MLB flights but they have a huge UK presence to help fill their aircraft.
Thanks for the insight. I presume that AA and BA would also be selling the Aer Lingus seats in the USA. All 3 carriers are well known to New Yorkers and AA would feed from all over the States.

A big part of the problem for GLA is there just isn’t a swathe of potential tour operators or airlines who could do Scotland-Orlando. I can only think of Jet2 if they ever decided to take the plunge on UK-US. Not something on their mid-term radar, I wouldn’t think.
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Ekally1
Posts: 624
Joined: Sat Oct 26, 2019 4:55 pm

Re: Edinburgh

Post by Ekally1 »

Norse ??
atuk
Posts: 873
Joined: Fri May 01, 2020 8:19 pm

Re: Edinburgh

Post by atuk »

southflyer wrote: Thu Jun 30, 2022 10:35 am YYZ-EDI increases to daily in S23, operated by 788.
Hardly surprising since it is six times weekly right now. Yet again it provides a mix of point to point and transfer traffic not just confined to Star Alliance.
PiperOne
Posts: 534
Joined: Sat May 02, 2020 10:01 am

Re: Edinburgh

Post by PiperOne »

Two service resumptions today, UA Chicago and SAS Copenhagen, with Qatar returning to the A350. The 5 Ryanair Maxes are now in operation, replacing half the based -800s
GKirk
Posts: 503
Joined: Sat May 02, 2020 7:34 am

Re: Edinburgh

Post by GKirk »

Wee glitch at EDI this evening, 2 x EZY divert to NCL, 1 x LM to MME. Nowt to GLA
billyg6
Posts: 35
Joined: Tue May 05, 2020 8:17 pm

Re: Edinburgh

Post by billyg6 »

Rumblings about major airlines unhappy about waiting times for parking stands on arrival. Qatar A350 recently waited on the ground for 1hr 20 mins , and there have been others , Air Canada etc , with waits up to an hour !
atuk
Posts: 873
Joined: Fri May 01, 2020 8:19 pm

Re: Edinburgh

Post by atuk »

billyg6 wrote: Sun Jul 17, 2022 1:44 pm Rumblings about major airlines unhappy about waiting times for parking stands on arrival. Qatar A350 recently waited on the ground for 1hr 20 mins , and there have been others , Air Canada etc , with waits up to an hour !
Yes, yesterday was pants! Air France to CDG late departure caused by crewing hours then as off schedule as no ramp staff since they were servicing other flights.

We all mucked in when QR eventually came on stand to help the cleaners and dress the cabin and slogged it out to ensure delays were kept in check. Air Canada like many others, suffers from a lack of cleaners; GLA suffers also from this as does MAN andBHX. That’s why our GLA-PMI and return were both delayed.
Last edited by atuk on Sun Jul 17, 2022 7:53 pm, edited 1 time in total.
BFS
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Joined: Sun Jul 17, 2022 5:06 pm

Re: Edinburgh

Post by BFS »

Boarded the FR/Lauda to Vienna on Tuesday night about 30 minutes late. The gate had been changed at least 4 times. Then sat for another 2hrs waiting for inbound bags to be unloaded and outbound loaded. Lots of young families onboard, not a good look for anyone arriving and departing!
egpffqtv
Posts: 527
Joined: Wed Oct 23, 2019 6:52 pm

Re: Edinburgh

Post by egpffqtv »

Edinburgh airport suspends customer helpline as staff face abuse

http://travelweekly.co.uk/news/air/edin ... face-abuse

Edinburgh airport suspended its customer helpline at the weekend to “protect staff” from abusive language from passengers.

The airport said removing the phone line would allow teams to work through a backlog of queries, mostly about luggage.

It said on Monday morning (July 18) that it has “partially reopened” the phone line and is texting details of baggage handlers to customers asking about their luggage.

The BBC said hundreds of missing bags belonging to passengers are being stored at a warehouse near the airport.

The airport’s website said rising passenger numbers have prompted “a sharp rise in the amount of baggage queries coming into our customer support team”.

“While we have been trying to provide advice where we can, it’s important to note that as an airport we don’t handle baggage. That’s a process handled by airlines and their handling agents,” it said.

“We know this may be frustrating, but all we can do is provide contact details for the handling agents operating at EDI.

“Sadly, when relaying these messages our hard-working staff have often been faced with abusive language and unacceptable behaviour. We are reminding people to be kind and show some consideration for the person on the other end of the phone. They are only doing their job.”

It said handling agents at the airport are Swissport, Menzies and WFS, and outlined which airline uses which agent.

An Edinburgh airport spokesperson told the BBC about 90% of the queries its customer support team are dealing with relate to baggage.

“In order to allow our teams to work through a backlog of airport queries, and to protect them from this verbal abuse, we have taken the decision to temporarily suspend the phone lines,” said the spokesperson.

The move came after a cross-party group of MSPs urged travellers at Scottish airports to stop abusing staff.

The Scottish Parliament’s Cross Party Group on Aviation said staffing levels are recovering and Scottish airports are “faring better” than others in the UK.

“We’ve also heard that passengers have been abusing staff and that is completely unacceptable and it just adds to the pressure they are under,” MSPs added.
viscount
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Re: Edinburgh

Post by viscount »

Notice Delta are using A333 on the JFK and Bos routes
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